RETURN POLICY Check all merchandise immediately for any shipping damage.
Items will be accepted back ONLY in original shipping & packaging. We will not allow returns for items in your possession for more than 30 days. If items are drop shipped by one of our vendors, we abide by their return policies.
Returns must first be authorized by Wild West Living in writing or by phone.
An RMA number will be assigned and must be written on the outside of the returned item.
A restocking fee of 25% will be charged on ALL returned items. If you choose to cancel an order that has been processed but not yet shipped, you will incur a 15% restocking charge.
Shipping costs are non-refundable. If free shipping was offered, the actual cost of shipping will be subtracted from the credit owed.
For return inquiries, please call 1-800-597-3500 or email us at customerservice@WildWestLiving.com
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